Dealing with difficult people
Unfortunately avoiding difficult people is impossible. So take our course to learn how to do the next best thing: Effectively negotiate with them in a way that works for you.
One thing all negotiators have in common is that sooner or later they will have to negotiate with difficult people. Whether it is emotional negotiators, vague proposals or parties that won’t move an inch during the process: they can be really frustrating to deal with.
Luckily we are here to help! We help you to get to the root cause of the difficult behaviour and help you deal with even the toughest negotiators out there. Who knows, you might even start to enjoy these difficult negotiations…
Join us in understanding what makes situations and the people in them difficult, and in knowing how to deal with this. In the course, you’ll be provided with the right skills and tools to bringing interaction with difficult people to a success through:
“We cannot negotiate with people who say what's mine is mine and what's yours is negotiable." - John. F. Kennedy
Please get in contact with us if you want to receive more information on available dates or you would like to register for this course.